Birmingham Realty ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://contact.birmingham-realty.com/) or use our services, including when you contact us regarding real estate services, property searches, home valuations, listings, and marketing communications.

We want to be clear: we do not sell or share your personal information for marketing or promotional purposes.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Email address

Phone number

Property preferences

Property address information

Any information you voluntarily provide through contact forms, property inquiries, home valuation requests, or other communications

Real Estate Transaction Information

Information related to buying, selling, or evaluating real estate properties

Property search criteria and preferences

Information necessary to assist you with real estate services

Automatically Collected Information

IP address

Browser type

Device information

Website usage information

Cookies and analytics data

Communication Data

Information provided through email, phone calls, SMS messages, online forms, surveys, or other communications with us

2. How We Use Your Information

We use collected information to:

Provide real estate services and property-related assistance

Respond to inquiries and customer service requests

Schedule appointments and property showings

Provide home valuation information

Send listing updates, market information, and service-related notifications

Deliver requested information regarding properties and real estate services

Personalize your website experience

Analyze website performance and usage trends

Improve our services and marketing efforts

Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information.

We only disclose information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us with website hosting, customer support, CRM management, email delivery, analytics, and related business operations. These providers are required to maintain confidentiality and safeguard your information.

Legal Compliance

We may disclose information when required by law, court order, legal process, or governmental request.

Business Transfers

If Birmingham Realty is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

Important Notice Regarding Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

4. SMS Program & Messaging Policy

Program Name

Birmingham Realty SMS Notifications

Program Description

Users who opt in may receive:

Property listing updates

Appointment reminders

Home showing confirmations

Home valuation updates

Real estate market information

Customer service communications

Other relevant real estate-related notifications

You can cancel the SMS service at any time by texting "STOP" to the number from which you receive messages. After sending "STOP," we will send a confirmation message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

To rejoin, simply opt in again through our website or contact us directly.

If you experience issues with the messaging program, reply with "HELP" for assistance or contact us at:

Email: [email protected]
Phone: +1 (205) 240-7554

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply. Message frequency varies.

For privacy-related inquiries, please refer to this Privacy Policy:

https://contact.birmingham-realty.com/privacy-policy

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Remember user preferences

Analyze website traffic and performance

Understand visitor engagement

Enhance the overall user experience

You may configure your browser settings to reject cookies; however, some features of the website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt out of marketing communications

Restrict certain data processing activities

Withdraw consent where applicable

To exercise these rights, please contact us at:

Email: [email protected]

8. Third-Party Links

Our website may contain links to third-party websites, including mortgage providers, mapping services, and other real estate-related resources.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised Effective Date. Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Birmingham Realty
1 Perimeter Park South
Birmingham, AL 35243
United States

Phone: +1 (205) 240-7554
Email: [email protected]
Website: https://contact.birmingham-realty.com/